The design in the studio is the proof. Whatever placement, colour, size and spelling is on screen when you check out is what goes on the garment, so read the text back to yourself before you pay — a person checks every file, but we do not change your artwork without asking.
There are no minimums. A single piece is a normal order, and quantity discounts are applied automatically in the cart. Sizes, colours and blanks come from the mill catalog and can sell out; if a blank is unavailable after you order, we contact you with the closest match or refund that line in full.
Checkout runs through Stripe and is charged in US dollars. Your design files are locked once the payment is confirmed, so nothing is edited or reprinted from memory after the fact.
Arizona sales tax is added where it applies. If a card is declined or a payment is disputed, production pauses until it is settled.
Every piece is decorated in-house after you order, not pulled off a shelf. Standard production is 2–4 business days, and orders leave the studio within the shipping window below.
Large runs, embroidery with many colours and jobs needing a sewn-on patch are quoted a timeline by email before we begin.
Orders ship within 5–7 business days with tracking by email the moment the label is created. Flat-rate shipping is $6.95 and free on orders over $95.
We ship to the US and Canada. International orders are arranged by email before printing, so we can quote the exact freight. Delays in transit belong to the carrier — send us the tracking number and we will chase it with you.
Because each garment is printed or embroidered with your artwork after you order, decorated pieces cannot be returned or exchanged for a change of mind, a wrong size chosen at checkout, or a colour that looks different on a screen than it does in daylight. Every monitor renders colour differently; ask us for a swatch photo before ordering a large run if the exact shade matters.
Blank, undecorated garments can be returned unworn, unwashed and with tags attached within 14 days of delivery for a refund of the item price. Return shipping on blanks is paid by you, and original shipping charges are not refunded.
When we refund or reprint at our cost
- A misprint, misspelling, wrong placement, wrong garment, wrong size or wrong colour that does not match the design you submitted.
- A garment that arrives damaged, stained or defective in the fabric or stitching.
- An item that never arrives, once the carrier confirms it is lost.
- A blank that was out of stock after payment and could not be matched.
Write to arizonaprintlogos@yahoo.com within 30 days of delivery with the order number, a photo of the whole garment and a close-up of the problem. We approve or ask a question within one business day.
Approved claims are reprinted and reshipped at our cost, and you keep the original piece. If a reprint is not possible, we refund the affected line in full. Refunds go back to the original payment method within 5–10 business days of approval; your bank may take a few more days to post it.
Email us the same business day you order and we will cancel and refund in full. Once a piece is on the press or in the hoop it cannot be stopped, and it falls under the decorated-item rules above.
You keep the rights to your artwork. By ordering, you give us permission to print it and to keep the file on record for reorders; we never resell your design or use it in our marketing without asking first.
Upload only artwork you own or are licensed to reproduce. We decline orders that use trademarks, club crests, copyrighted characters or slogans you cannot show us a licence for, and refund them in full.
We keep your name, contact details and address to produce, ship and support your order, and card details are handled entirely by Stripe — we never see them. Ask us to delete your records once the order is closed and we will, apart from what tax law requires us to retain.
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